Frequently Asked Questions 

How do I place an order? 
To place an order with IzzyLoops you simply add the item to your cart. When you have finished shopping just click on the button that says cart and follow the necessary steps to purchase your item. 
 
NOTE; We do not ship Furniture, please collect in Store or Call to discuss a delivery service. 
Can you personalise products? 
Yes. Both jewellery, candles and furniture can be personalised to your taste. If you like one of our products, but would like to change style, colour or add a personal touch, please contact us via email. 
Do you allow returns? 
We exchange only within 28 days of your purchase date 
 
YOU CAN CHANGE THE DATE of a WORKSHOP WITHIN THE TIME FRAME OF 24 HOURS OF THE ORIGINAL WORKSHOP YOU WERE ATTENDING , HOWEVER WORKSHOPS ARE NON-REFUNDABLE. 
 
JEWELLERY CAN BE ALTERED TO SIZE WITHIN 28 DAYS OF YOUR PURCHASE. 
Which methods of payment do you accept? 
Our current payment method is linked with PayPal. This means you can either use your Paypal account or you can pay by any debit or credit card as usual...no need to have a Paypal account. 
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