izzyloopsinteriors@outlook.com 
07792136775 
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Frequently Asked Questions 

How do I place an order, and how does delivery work?  
To place an order with IzzyLoops you simply add the items to your cart. When you have finished shopping just click on the button that says cart and follow the necessary steps to purchase your item. When you get to the cart it will offer you the relevant options for delivery. 
 
FREE COLLECTION - we are able to arrange with you a collection from the shop.  
 
STANDARD DELIVERY £3.95- Please allow 3-5 days. We usually try and post first class royal mail depending on the weight of your order. 
 
ANNIE SLOAN ORDERS £6.99- Any paint orders will be sent PARCEL FORCE next day, any orders before 2pm will be booked in on the next day. For example, if you order on a Monday before 2pm your order will be packed and sent the next day, so you can expect your delivery on the Wednesday.  
 
LOCAL DELIVERIES - We are still carrying out a small amount of deliveries for those that can't collect. This is free if you spend over £30 on all products excluding furniture. 
 
NOTE; We do not deliver Furniture, please collect in store or call to discuss a delivery service. 
Can you personalise products? 
Yes. candles, pet plaques, doors stops and furniture can be personalised to your taste. If you like one of our products, but would like to change style, colour or add a personal touch, please contact us via email. 
When are you open?  
We are open Tuesday to Saturday 10-5! 
Most products are available on the website 24/7 but if you see something through the window or on social media which isnt on the website, give us a call or drop us a message! 
 
 
Do you allow returns? 
We exchange products only, within 28 days of your purchase date, paint/wax needs to be un opened. 
 
YOU CAN CHANGE THE DATE OF A WORKSHOP WITH 24 HOURS NOTICE OF THE ORIGINAL WORKSHOP YOU WERE DUE TO ATTEND, HOWEVER WORKSHOPS ARE NON-REFUNDABLE. 
Which methods of payment do you accept? 
Our current payment method is linked with PayPal. This means you can either use your Paypal account or you can pay by any debit or credit card as usual...no need to have a Paypal account. 
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